Welcome to ez-pizza.com (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using ez-pizza.com, you agree to be bound by these Terms. If you do not agree, please refrain from using our platform.
1. Acceptance of Terms
By using ez-pizza.com, you confirm that you:
- Are at least 18 years old or have the consent of a parent or legal guardian.
- Agree to comply with these Terms.
Consider this the crust that holds everything together—simple but essential.
2. Our Services
At ez-pizza.com, we provide an online platform for pizzerias to manage menus, accept orders, and enhance customer experiences. Our services include:
- Interactive menu builders and customization tools.
- Online order processing and payment facilitation.
- Data insights and analytics to optimize pizzeria operations.
We’re like the oven—making sure all the right ingredients come together to create the perfect Pizza experience. ez-pizza.com facilitates online ordering and menu management for pizzerias but does not engage in food preparation, cooking, or delivery. Payment processing is conducted by ez-pizza.com via Stripe.com, as outlined in Section 4b. Delivery is managed solely by the respective pizzerias or their chosen third-party services. Please note that ez-pizza.com acts as a facilitator between pizzerias and customers. We do not prepare, cook, or deliver any food items.
3. User Accounts
To access certain features of our platform, you may need to create an account. You agree to:
- Provide accurate and up-to-date information during registration.
- Keep your login credentials confidential.
- Notify us immediately of any unauthorized account use.
Think of your account as your personal Pizza recipe—keep it safe to ensure every order is just how you like it. We reserve the right to suspend or terminate accounts that violate these Terms.
4. Orders and Payments
a. Placing Orders
When you place an order through ez-pizza.com:
- You agree that the details provided are accurate.
- The final responsibility for fulfilling the order rests with the pizzeria.
We’re the dough stretcher here—helping your order take shape but leaving the final bake to the pizzeria.
b. Payments
All payments are processed securely via third-party payment providers, including Stripe.com for merchant services. Stripe ensures PCI compliance, fraud detection, and secure transaction processing to safeguard your payment information. When placing an order, you authorize the charge to be applied to your selected payment method.
c. Refunds and Cancellations
The pizzeria determines its refund and cancellation policies. ez-pizza.com does not process refunds directly. Consider the fine print on the menu—each pizzeria’s policy might differ.
d. Delivery Liability
Delivery of your order is the sole responsibility of the pizzeria. To resolve any delivery-related issues, please get in touch with the pizzeria directly. You may also contact our support team for assistance if additional guidance is needed.
We’re your guide to placing the perfect order, but the pizzeria is responsible for the journey from the kitchen to your door.
5. User Conduct
By using our platform, you agree not to:
- Engage in fraudulent activities or provide false information.
- Use our platform for illegal or unauthorized purposes.
- Interfere with the operation of our platform, including attempts to hack or disrupt services.
Respect the kitchen—everyone’s here to enjoy their slice. Violations may result in account suspension or termination.
6. Intellectual Property
All content on ez-pizza.com, including but not limited to text, graphics, logos, and software, is the property of ez-pizza.com or its licensors. You may not:
- Copy, modify, or distribute our content without permission.
- Use our trademarks or logos without prior written consent.
Protecting our intellectual property ensures that every slice of our platform remains authentic and high-quality.
7. Limitation of Liability
To the fullest extent permitted by Law, ez-pizza.com is not liable for:
- Errors or inaccuracies in pizzeria menus.
- Delays, cancellations, or errors in order fulfillment by pizzerias.
- Losses or damages resulting from the use of our platform.
Our platform is provided “as-is” and “as available.” However, we make every effort to ensure it is available and running smoothly, with proactive maintenance and quick resolution of issues to minimize disruptions. Think of us as the delivery box—we’re here to keep things together, but the pie quality is in the pizzeria’s hands.
8. Indemnification
You agree to indemnify and hold ez-pizza.com harmless from any claims, damages, or expenses arising from:
- Your use of the platform.
- Violation of these Terms.
- Any disputes with pizzerias or other users.
It’s like owning your toppings—you’re responsible for what you bring to the table.
9. Termination
We may terminate or suspend your account and access to our platform at our sole discretion if you:
- Breach these Terms.
- Engage in behavior that negatively affects our platform or other users.
We’re all about keeping the kitchen running smoothly—violations might lead to removing you from the recipe.
10. Governing Law
These Terms are governed by the State of Texas, United States laws. Any disputes arising from these Terms shall be resolved exclusively in the courts of Austin, Texas.
Just like different regions have their own Pizza styles, our rules follow the laws of our home base.
11. Changes to These Terms
We reserve the right to update these Terms at any time. Significant changes will be communicated via email or a prominent notice on our website at least 15 days before they take effect. Continued use of our platform constitutes acceptance of the updated Terms.
Check back often—just like a specials board. We might make updates to improve your experience.
12. Contact Us
If you have any questions or concerns about these Terms, please get in touch with us at:
Thank you for choosing ez-pizza.com! We’re here to make your online Pizza experience as seamless and enjoyable as possible. Every order, every slice—we’ve got your back.